By Wayne R. Bodie, MBA, SPHR
Does your organization have a well-designed, informative, and proactive hurricane action checklist? Do you have an Incident Action Plan that establishes what your department role will be pre, during, and post incident? I am confident that many of the larger well-established departments have plans in place. I am also just as confident that smaller departments with limited resources may “shoot from the hip” with little to no guidance on how to establish an effective plan.
Never assume that your employees know how to, have done so in the past, or have access to the required resources to survive a disaster. As the HR Department representative, take a proactive role and educate all your employees and guarantee they have access to basic information. My suggestion is a handout that is prepared and delivered in person, which ensures delivery and provides visual feedback as to the employee’s level of preparation. This document should be custom tailored to your specific region with emergency contacts to the following agencies:
- Ambulance, Police, & Fire
- Social Services
- Highway Patrol
- Marine Patrol
- Local Hospitals
- Local Veterinarians
- Poison Control
- VA Clinic
- Emergency Managers
- Insurance Hotlines
- Emergency Number for your Organization
This document should also have additional information such as basic CPR instructions, wound management, and general safety tips. In years past I have functioned as a professional rescuer. In my experience, most injuries and deaths occur post incident not during. In the case of a hurricane, once wind speeds approach 50 miles per hour, most emergency response departments will cease. During the critical stages of a hurricane, employees must be self-sufficient. All 911 calls at this point are “queued” based on the level of priority, resuming only once conditions are deemed safe for responders.
Be sure to assign an individual responsibility for all communications to employees. This individual should be tasked with updating all employee files with accurate contact information such as addresses and phone numbers. They should also be responsible for developing a check-in process, via phone, email, social network, etc. Facebook offers a safety feature called Facebook Safety Check which allows individuals to check-in virtually during a disaster.
Make sure that your Incident Action Plan allows for employees to have adequate time off to prepare and prep for storms. Likewise, make sure you have a written plan on how you will handle compensation during the emergency. Emergencies happen with sufficient frequency that there should also be a written policy assigning who is responsible for maintaining each critical business activity such as payroll and vendor management pre-and post-incident.
There may be individuals that may need to work on site during the incident, or have no place to go. Choose how you will handle these situations prior to an incident. Either a plan for assistance to local shelters or maintaining an emergency cache of supplies on site are both options. Any required emergency supplies to be kept on site would vary based on need, this task might be best delegated to your Safety Manager.
Hurricane Irma is days away from impacting Florida and putting a written plan in place may not be feasible for some. At the very least, make sure all contact information with your employees is current, make a “touch” and find out if they have any needs, and make sure to check in on them. To those that are going to be affected by this storm, my thoughts and prayers are for you. Everybody please remain safe during this storm and take heed from local officials should they request that you evacuate. God Bless.